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What we do

We offer a wide range of services to telecom vendors and operators, see more below

It is in our DNA. Our extensive knowledge of telecom industry standards and Ericsson proprietary protocols is the main driver behind our successful deliveries. Our engineers can help you design and integrate voice, data, messaging, OSS/BSS for 2G, 3G, LTE and VoLTE. We offer first rate systems integration services that are custom made to your needs.
Here are some of the integration services that we offer:

  • Requirements analysis
  • Solution architecture and design
  • Dimensioning and characteristics analysis
  • Hardware installation
  • Software installation
  • Upgrade strategy design and deployment
  • Application configuration and testing
  • Integration to customer telecom network
  • Software adaptations
  • International roaming (CAMEL)
  • Alarms integration (SNMP/IRP/ESA/OSS)
  • Statistics integration (ENIQ or in-house)
  • Backup/Restore solutions
  • Provisioning - (LDAP/CAI/CAI3G)
  • OSS/BSS systems integration
  • Redundancy
  • Data migration service and tools development
  • Traffic simulations
Is your product listed here? We can integrate with it. We can also integrate with any other telecom or IT vendor platforms:
MSC, MSS, MSC-S, STP, HLR, SMSC, OCS, CCN, SDP, AIR, MINSAT, VS, AF, OCC, VPN, ADM, NGP, HSS, CSCF, MTAS, SAPC, GGSN, PGW, DRA/DSC, SNA, AAA, TSP and ECE Platforms, ESA, OSS, ENIQ, TeMIP, provisioning, customer care, CRM, mediation and CDR systems.

The next-generation signaling protocol is Diameter and we live by RFC 6733 and RFC 3588. As subscribers move to IMS and LTE networks, service providers are expecting an exponential growth in Diameter traffic generated by smartphones and mobile devices. LTE signaling traffic is set to far exceed the signaling traffic of 2G and 3G networks and our team can handle the load. We integrate any 3GPP reference point and Diameter Credit-Control Application (RFC 4006). We also integrate all Ericsson proprietary protocols based on Diameter.

Your one stop shop for all of your Diameter needs:
  • Design of redundant Diameter networks
  • Connection of Diameter peers (TCP and SCTP)
  • Connection to Diameter Signaling Controller and Router (DSC) / Diameter Routing Agent (DRA)
  • Diameter integration for all applications, vendor specific or not
  • Diameter Credit-Control Application (DCCA)
  • 3GPP Reference points
It's all about knowing, understanding and applying the standards

In order to efficiently manage your revenue streams, you need an OCS (Online Charging System). In this convergent world, the OCS no longer applies just to prepaid but to any type of subscriber, including postpaid. Given the infinite amount of possible behaviors of the OCS, having an intelligent business configuration with an effective rating engine can prove to be extremely important and challenging. As subscribers needs change and the network evolves, so does the OCS; the right logic can give your customer the flexibility that they need. Our experienced business configuration experts can help you generate and automate smart configurations which are both efficient and easy to manage, no matter how large.

Here are the services available for Ericsson Charging Systems:
  • Business configuration design and implementation (real time rating and refill)
  • End-to-end integration
  • Topology design and analysis
  • Advanced troubleshooting
  • Business consulting
  • Dynamic quota for Gy
  • Integration and configuration of all supported protocols (SS7, Gy, Gx, ESy, etc)
  • Statistics analysis
  • Performance optimization
Our experienced team can configure all currently deployed Ericsson Charging Systems (versions 3, 4, 5 and 6):
  • SDP
  • AIR
  • AF
  • CCN
  • OCC
  • Voucher Server
  • VPN and vVPN
  • MINSAT
Integration services for VoLTE entities and functionalities: CSCF / MTAS / IPWorks / ECE AS
Reduce your time to market and expenses. We can help you reach compliance and get your platform into production faster. Every compliance project is delivered with our own CPM; this allows us to complete the elaborate process in a timely manner. We offer services at every stage of the process.

Here are the services available:
  • Preparation of documentation with product owner
  • High availability compliance
  • Databases compliance
  • Backup/Restore compliance
  • Operating systems compliance
  • Alarms compliance
  • General security audit
  • Operating system security hardening (Linux/Solaris/HP/Others)
  • Databases security hardening (MYSQL/SQL/SYBASE/ORACLE/TelORB)
  • Web Server security hardening (APACHE/TOMCAT/Others)
  • Documentation (English/Spanish/French)
  • Adaptations
  • Project management
Our team has been delivering compliance services since 2010. When it comes to compliance, look no further.

Our comprehensive knowledge of IP networks for telecom environments gives us the capacity to introduce new components into the existing infrastructure, with minimal impact to subscriber traffic. Our solution architects and engineers have the expertise to design, upgrade, deploy and support today's most complex networks.

Here are some of the networking services that we offer:
  • Network design services, tailor made to your solution
  • Installation, configuration and testing of multi-vendor equipment (Cisco/Juniper/Extreme/F5/HP etc..)
  • Integration of new equipment (switches, routers, load balancers etc..)
  • Hardware certification with your solution
  • Multi protocol IP routing
  • High availability
  • Load balancing
  • Network analysis and optimization
  • Traffic shaping and Quality of Service (QoS)
  • NAT, Firewall, Policies and DNS
  • OA&M integration (SNMP/OSS/TeMIP/ENIQ/TACACS)
  • Proof of concept and lab networks
  • Network level troubleshooting
We offer a broad range of services for managing and integrating Ericsson core nodes. Our AXE experts can help with the following:

  • Core network: Data transcript, configuration, integration and testing
    • MSS - Ericsson Mobile Softswitch Solution
    • BC - Ericsson MSC Server Blade Cluster
    • MGW - Ericsson Media Gateway for Mobile Networks
    • HLR - Ericsson Home Location Register
    • FNR - Flexible Number Register
    • STP - Signal Transfer Point

  • Radio Access: Configuration, integration and testing
    • BSC - Ericsson GSM Base Station Controller
    • RNC - Ericsson WCDMA Radio Network Cntroller

  • Re-homing services:
    • RNC - Ericsson WCDMA Radio Network Cntroller
    • TRC - Ericsson Transcoder Controller
    • BSC - Ericsson GSM Base Station Controller
    • MGW - Ericsson Media Gateway for Mobile Networks
    • MSS - Ericsson Mobile Softswitch Solution
    • BC - Ericsson MSC Server Blade Cluster

  • NPC- Numbering Plan Change design, implementation and testing
  • MNP - Mobile Number Portability design, implementation and testing
  • Operation and maintenance for GSM/WCDMA/UMTS networks
  • Core Network Training
SS7 remains an important signalling service, most telecom operators still use SS7 networks to manage signalling between nodes. Our team has been integrating and troubleshooting SS7 for over 15 years, including Ericsson proprietary protocols. Need some SS7 experts ?

We offer deployment, integration and troubleshooting services for:
  • T1/E1/HSSL - ANSI/ITU
  • MTP (Level 1, 2 and 3)
  • SIGTRAN / SCTP
  • M3UA
  • SCCP
  • TCAP
  • INAP
  • MAP
  • Ericsson MAP (EMAP)
  • ISUP
  • CAMEL (Phases 1, 2 and 3)
  • Ericsson CS1+
Troubleshooting:
Troubleshooting is the ability to solve serious problems and issues. When a re-installation just doesn’t cut it, you need to get into the troubleshooting mindset. Our experts use a wide variety of tools and methods to identify problems and solve them quickly. We exceed under pressure. Don't let your projects get delayed due to technical issues, we can help. We can resolve a wide range of problems and issues from Application, OS, Configuration, Integration, Network, Transport, Hardware and down to the wire.

Support:
We offer highly rated onsite support and monitoring services. When a telecom node goes down and subscribers are affected, we have the troubleshooting skills to quickly recover nodes and restore service to subscribers. Our experienced team has been recovering nodes for over 15 years in over 40 countries. It's in our name: zonereload.com

Does your system require a custom behavior not available in a "default configuration”? Our vast knowledge programming languages ranging from Shell script, Perl and Python down to lower level languages like C and C++ can help you add custom adaptations to your deployments, fulfilling the specific requirements of your customers.
When product customizations require the involvement of the product owner, we work closely with the Product Development Units (PDU) to define the requirements, implement and test the customer adaptations. We drive the process from start to finish.

Most telecom platforms run on Linux. Let us develop a solution that works for you. Our Linux experts can help your customers take advantage of the Open Source fexibility, reliability, stability, cost and freedom.

We offer services for the following Unix and Unix like operating systems:
  • Linux (SuSE, RedHat, Ubuntu, Debian, Gentoo, Slackware and many others)
  • Solaris
  • HP-UX
  • IBM AIX
  • BSD (OpenBSD, FreeBSD)
We offer cloud and vitualization services with:
  • Microsoft Azure
  • Google Cloud
  • Amazon AWS
  • VMWare
  • Solaris Zones
  • Linux Xen and KVM
  • HP-UX VSE
  • AIX PowerVM
  • Oracle VM VirtualBox
  • OpenStack
We believe that the success of a project depends on the management. In most telecom projects the CPM has to manage the parts as well as the whole.
Our Project Managers are usually former Solution Integrators or Solution Architects and we believe that this strong technical background is the key to successfully managing complex telecom projects. Our CPMs follow the Ericsson Business Process PROPS-C.

Are you getting enough out of your infrastructure ? Our innovative mindset and work methods that foster intelligent solutions will help you get the most out of your telecom platforms. We have a broad experience in delivering consultancy services in the area of real-time rating and charging, provisioning, subscriber management and policy management. Our team is ready for the challenge.

We offer services for:
  • Analysis of existing infrastructure
  • Assessment and optimization of systems
  • Introduction of new functionalities
  • Project and risk management